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SEIKO WARRANTY
A certificate of two year Limited Warranty is attached at the end of the booklet supplied with every watch. The first year is an international warranty. The second year is valid for service in South Africa.
We warrant that if your SEIKO watch described on the enclosed Certificate of Limited Warranty proves, on presentation by you within two years from the date of original retail purchase, to be defective in material or workmanship, and provided the watch was purchased from an authorised SEIKO dealer, we will, at our option, regulate, adjust, or repair or replace parts or movement, without charge to you, subject to the following limits and exclusions:
- This warranty does not cover the watch band made of a material other than metal, crystal, glass, battery, or any watch accessories, including, but not limited to, any pouch or belt attached to the watch
- This warranty does not apply to damage while in the possession of the consumer not resulting, in our sole opinion, from a defect in material or workmanship
- This warranty does not apply to damage caused, in our sole opinion, by tampering with or opening the watch or by other than normal use or defects or damage resulting from repairs performed other than by an authorized service facility listed in this booklet
- This warranty does not cover water damage unless your watch is designated as being water resistant
- This warranty does not cover scratches on the case caused by use
- Photocopies of certificates of limited warranty or certificates of limited warranty which have been altered or tampered with will not be honoured
- All postage, insurance and shipping costs incurred in presenting or sending the watch to the service facility are your responsibility
DELIVERY INFORMATION
COURIER
Seiko Boutique offers FREE SHIPPING on all orders to anywhere in South Africa.
All orders are shipped via secure courier companies. An email will be sent to you once your parcel has been collected from us and scanned into the courier's depot, containing a link where you can track your order.
We aim to dispatch all in-stock items within 3-5 working days of receiving a cleared payment for the order..
We now also offer shipping to Botswana, Namibia and Zimbabwe - please contact us for a shipping quote.
CLICK & COLLECT
We also offer FREE click & collect at our two Seiko Boutiques.
Simply click on the "PICKUP IN STORE" button in your shopping cart, and select the store you'd like to collect from together with your contact details.
As soon as the store has your order ready for you to collect, they will give you a call.
Please check the marking on the back of your watch case and refer to the following table to confirm
the degree of water resistance of your Seiko watch and the preferable conditions of use.
A watch’s water resistance is not permanently guaranteed. It is affected by the ageing of gaskets or deformation of watch parts due to accidental shock. To preserve a watch’s water resistance as long as possible, please follow the precautions below:
- Wipe off moisture, sweat or dirt with a soft dry cloth after removing it from the wrist in order to increase the durability of the case back, gaskets and band.
- After using a water resistant watch in ocean water, wash it in fresh water and dry it with a soft cloth.
- Do not wash a water resistant watch while the crown is pulled out.
- Do not operate the crown or press a button when the watch is wet.
- A periodic overhaul service is recommended to check the water resistance of the watch regularly to ensure it’s functionality.
〇：OK, ✕：Not OK
|
Type of water resistance |
For saturation diving |
For scuba diving |
Enhanced water resistance for |
Water resistance for |
Non-water resistance |
|||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Water resistance |
Professional Diver's Watch |
Diver's watch |
20 |
10 |
5 |
3 |
||||||||
|
Usage example |
Accidental sprashes and Contact with rain |
〇 |
〇 |
〇 |
〇 |
〇 |
〇 |
× |
||||||
|
Swimming, Yachting, |
〇 |
〇 |
〇 |
〇 |
〇 |
× |
× |
|||||||
|
Skin diving |
〇 |
〇 |
〇 |
〇 |
× |
× |
× |
|||||||
|
Scuba diving |
〇 |
〇 |
× |
× |
× |
× |
× |
|||||||
|
Saturation Diving |
〇 |
× |
× |
× |
× |
× |
× |
|||||||
